Every commercial pool should have one! This introduction and guidance video by Martyn Hardy explains what a PSOP is, and the Normal Operating Procedure, Emergency Action Plan and Pool Technical Operating Procedure documents that should be included within. The course covers the key operational and health & safety points that operators must consider when authoring or revising their PSOP. This course is provided free of charge to POC Yearly and Group subscription members, or can be purchased separately with lifetime access and future updates included.