Like having your own pool management consultants on-call, at a fraction of the cost.
Running a commercial swimming pool comes with challenges that demand real expertise — pool water quality problems, COSHH and pool chemical safety compliance, plant room equipment faults, microbiological risks, health & safety obligations, and the day-to-day pressures of pool management.
Most operators face these challenges without reliable access to specialist support. Hiring commercial pool management consultants on a retainer basis is expensive and out of reach for many facilities. Searching online gives you generic answers, or worse, unsolicited advice.
Pool Operators Club® membership gives you something better: direct access to over 130 years of combined expertise in pool water treatment engineering, health & safety compliance, pool operator training, and pool management — available whenever you need it, for a straightforward monthly or annual fee.
Ask for help by phone or email, request a call-back, or post in the community forum. Our specialists cover pool water quality, pool water microbiological problems, pool chemical safety, filtration plant, health & safety, and general pool operation and management. Get answers quickly whenever you need help.
Full access to our ever-growing library of on-demand educational and instructional videos covering pool water treatment, plant room operation, chemical safety, compliance, and more. Watch at your own pace, revisit whenever you need a refresher.
Regular live sessions with our expert team and specialist guests. Bring your real-world pool technical or management questions and get clear, practical answers from people who've dealt with your problems before.
Connect with fellow commercial pool operators, share experiences, get feedback from peers and our expert team. Three dedicated spaces: General Pool-Ops Discussions, Pool Water Treatment, and Health & Safety.
Access expert support on COSHH risk assessments, pool chemical safety documentation, Pool Safety Operating Procedures, Pool Technical Operating Procedures, and health & safety best practice for your facility.
Stay informed on changes to legislation, industry best practice guidance, and compliance requirements affecting commercial pool operators.
When your situation calls for much deeper support or an on-site visit, Pool Plant Operator training, or an in-depth management consultation — members receive preferential rates on all additional services.
Whether you're an individual pool operator, a pool manager looking to build your team's expertise, or an organisation with multiple sites — there's a membership for you. All plans include full access to expert advice, the Video Vault, webinars, and the community forum.
STA member? Contact us before joining to claim your 10% discount on Personal Year Membership, and help us support the STA Ripple Effect bursary fund.
Prices are subject to VAT, or local taxes for your country/state.
Best for: Individual pool operators and managers who want flexible, month-to-month access to expert pool support.
Get expert commercial pool management support with no long-term commitment. For less than the cost of a single hour with a traditional pool consultant, your monthly membership gives you access to specialist advice on pool water quality, COSHH, pool chemical safety, health & safety, plant room issues, and general pool management — plus the full suite of membership benefits.
Everything included:
Expert advice by email, call-back request, or community forum
The Pool Operators Video Vault (on-demand training library)
Members-only Q&A webinars
POC community forum (General, Pool Water Treatment, Health & Safety)
COSHH and compliance guidance
Pool industry updates
Discounted rates on consultations, on-site visits, and Pool Plant Operator training
Cancel anytime.
Best for: Pool operators and managers who want the best value and are committed to raising their pool management standards year-round.
Everything in Personal Monthly Membership — at a significantly reduced price. At £180 for a full year, you're getting 12 months of expert pool consultancy support, on-demand training, live webinars, and community access for the equivalent of £15/month.
Everything included:
Expert advice by email, call-back request, or community forum
The Pool Operators Video Vault (on-demand training library)
Members-only Q&A webinars
POC community forum (General, Pool Water Treatment, Health & Safety)
COSHH and compliance guidance
Pool industry updates
Discounted rates on consultations, on-site visits, and Pool Plant Operator training
365-day access from the day you join.
Best for: Pool management teams, leisure operators, local authorities, hotel groups, or any organisation with multiple pool staff who need expert support.
Give your whole pool management team access to the expertise they need. Group Year Membership extends full membership benefits to five people at a 20% discount — and includes a personal introductory Zoom meeting with Martyn Hardy and Andrew Gaffey to discuss your facilities and priorities directly.
Whether your team needs support with pool water quality, microbiological risk management, COSHH compliance, pool chemical safety, plant room operations, or health & safety, every member of your group gets the same level of expert access and full membership benefits.
Everything included (for all 5 members):
Expert advice by email, call-back request, or community forum
The Pool Operators Video Vault (on-demand training library)
Members-only Q&A webinars
POC community forum (General, Pool Water Treatment, Health & Safety)
COSHH and compliance guidance
Pool industry updates
Discounted rates on consultations, on-site visits, and Pool Plant Operator training
Personal introduction Zoom meeting with Martyn Hardy & Andrew Gaffey (Group plan exclusive)
Contact us once your purchase is complete to receive your team membership invitations. Need an alternative payment option? Got a larger team? No problem. Get in touch.